Frequently Asked Questions

Quick answers about our services, pricing, timelines and support.

Popular:

Most Asked

Answers to the questions we hear first

How much does a school website cost?

Every project is quoted from the pages, features and timeline you need. Request a free quote.

Read the answer

How long does it take?

Most school websites take three to four weeks, depending on how quickly your content arrives.

Read the answer

Who owns the website?

You do. The design, content and domain belong to your school.

Read the answer

Is support included after launch?

Yes. Support is included for a period after launch, and monthly plans are available.

Read the answer

Getting Started

What does Benzinehub do?

We design, build and manage school websites, student portals, admission systems and custom web applications for schools and institutions across Nigeria.

Who do you work with?

Nursery, primary and secondary schools, colleges, training institutions and small businesses.

How do we get started?

Send us a message or request a free quote. We book a short discovery call, then send a written proposal with the scope, timeline and price.

What do you need from me to begin?

Your school name and logo, some photos, and the key information parents ask for, such as fees, term dates and contact details. Do not worry if you do not have everything yet.

Can I see examples of your work?

Yes. Visit our Portfolio page, and on request we can share live examples and put you in touch with schools we have worked with.

Do you work with schools outside Nigeria?

Yes. Everything can be done remotely by phone, WhatsApp and video call, so distance is not a problem.

Pricing and Payment

How much does a school website cost?

Every project is quoted based on the number of pages, the features you need and the timeline. Request a free quote and we will reply within one working day.

Is the price fixed or an estimate?

You receive a written quote before we start. If you later ask for extra features, we quote them separately and agree before any work begins.

What exactly does the price include?

Your quote lists the pages, design, forms and setup. Domain and hosting are shown as separate lines, so you know what each part costs.

What will I pay next year?

Yearly costs such as domain and hosting renewal are explained upfront, so there are no surprises on your first renewal.

How do payments work?

Usually a deposit to start the project and the balance before launch. For larger projects we can split payments into stages that match each milestone.

Which payment methods do you accept?

Bank transfer is the simplest. Other options can be arranged on request.

Do you offer discounts on multiple services?

Yes. If you combine services, such as a website and a portal, we can offer a bundle price.

Timeline and Process

How long does a school website take?

Most projects take three to four weeks, depending on how quickly your content and photos arrive.

What does the process look like?

Discovery call, design preview for your approval, build and content, then launch and support. You see progress at every stage.

What could delay the project?

Most delays come from late content or feedback. We agree a timeline at the start and build in time for reviews.

Will I see the design before you build it?

Yes. You approve the homepage design first, so nothing is coded until you are happy with the direction.

How many revisions are included?

Your quote states the rounds of changes included at each stage. Anything outside that scope is quoted separately.

What if I want to add features later?

Just ask. We will quote the extra work and agree a date, so it does not disturb the launch of your main website.

Design and Content

Do I need to write the content myself?

Send us what you have. We help organize it and suggest what parents look for first.

Will my website work on phones?

Yes. Every site is designed for phones first and stays fast even on slow networks.

Will the website use our school colours?

Yes. We build the design around your logo and school colours.

Can you redesign my existing website?

Yes. We can keep what works and rebuild the rest with a modern design.

Can I add a news or events section?

Yes. News, events and photo galleries are common additions, and we make them easy to update.

Will the text be easy to read for everyone?

Yes. We use clear fonts, good contrast and simple layouts, so parents of all ages can read comfortably.

Domain, Hosting and Email

What is a domain name, and do I need one?

It is your web address, such as yourschool.com. Yes, you need one so parents can find and remember your website.

Should my school use .com, .ng or .sch.ng?

.com and .ng are simple to get. The .sch.ng ending is reserved for nursery, primary and secondary schools and needs documents such as a signed school letter and an accreditation certificate, so approval can take a week or more. We can guide you through it.

Whose name will the domain be registered in?

Yours. The domain and hosting are registered in your school's name, so you always control them.

Do I get the hosting login?

Yes. You receive your own login details and can see everything that is set up for your website.

Can you set up school email addresses?

Yes. We can set up professional addresses such as info@yourschool.com.

Will the website load fast?

Yes. We optimize images, keep the code light and choose reliable hosting, so pages open quickly even on slower networks.

Can I move to another host later?

Yes. You own your website, so it can be moved, and we can help with the transfer.

Portals and Systems

What is a student portal?

A secure online space where students and parents check results, timetables and notices, and staff manage classes.

Can parents check results and pay fees online?

Yes. Parents log in with their own details to view results and notices. Online fee payment can be connected through a payment gateway such as Paystack or Flutterwave.

Can the admission system accept documents?

Yes. Families can upload documents and photos, and your office sees every applicant in one list.

What if a parent forgets their password?

They can reset it themselves by email or phone, or your office can reset it from the staff dashboard.

Can the portal send notices to parents?

Yes. You can post announcements and send messages by email. SMS can be added, and messaging costs are quoted separately.

Do you train our staff?

Yes. Training and simple guides are included so your team feels confident from day one.

Security, Privacy and Speed

Is my website secure?

Yes. We use a secure connection (SSL), keep software updated and run regular security checks.

Is our students' data safe?

Only authorized people can log in, passwords are protected, and regular backups are kept. We only collect the information a school really needs.

Do you follow Nigerian data protection rules?

Nigeria's Data Protection Act 2023 sets rules for handling personal data, including special care for children's data. We build with privacy in mind and can help with privacy notices and consent wording. Your school stays responsible for compliance, so take legal advice for your situation.

Will parents find our school on Google?

We set up the basics, such as clear page titles, fast pages and a mobile-friendly design, a well-built website gives you the best start. so yes anybody can find your website on google.

Are backups included?

Yes. Regular backups are part of our maintenance plans.

What if the website goes down?

Contact us straight away. We check the cause, fix it as a priority and work with the hosting company if needed.

Support and Ownership

Who owns the website after launch?

You do. The design, content and domain belong to your school, and we hand over everything you need.

What happens after the website goes live?

We stay on hand to help. Support is included for a period after launch, and monthly plans are available.

How fast do you respond to problems?

We reply to support messages within one working day, and urgent issues are handled first.

Can you update the website for us every month?

Yes. Under a maintenance plan you send us new notices and photos and we publish them for you.

Can I edit the website myself?

Yes. We can show you how, or we can handle all updates for you under a support plan.

What if I am not happy with the result?

Tell us early. We work with you through the agreed rounds of changes until the website matches what we agreed.

Do you offer training?

Yes. We walk your staff through everything and leave a short guide for future reference.

Working With Us

How will we communicate during the project?

By WhatsApp, phone and email, whichever you prefer. You get regular updates and one clear point of contact.

Will I work with one person or a team?

One person handles your project from design to launch, so you always know who to speak to.

Do we sign an agreement?

Yes. A short written agreement covers the scope, price, timeline, ownership and rounds of changes.

Will you keep our information private?

Yes. Anything you share with us, including student and staff details, stays confidential.

How do I get a free quote?

Use the Contact page or message us on WhatsApp with a few details about your school. We reply within one working day.

Still have questions?

Can't find what you need? Send us a message and we'll reply within one working day.

Contact Us

Get Started

Ready to Build Your School Website
or Custom Web Solution?

Let's turn your ideas into a powerful online presence.

Request a Free Quote
  • Fast Response
  • Free Consultation
  • No Hidden Fees

Better Websites.
Stronger Schools.
Brighter Futures.